FORENSIC SCIENCE SERVICE - REVIEW OF THE I.T. DIVISION                

This project involved the following*:

• Reviewed the way the FSS operates
• Reviewed the way the FSS IT Division operates
• Interviewed many middle and senior managers
• Reviewed performance data
• Externally benchmarked for comparative quality and efficiency in IT services
• Identified key strengths & weaknesses (managerial, commercial, organisational)
• Developed strategic transformation options
• Assessed for risks and benefits
• Jointly presented strategic options at a Management Board Workshop
  

*NB: This project was carried out whilst David Rosselli was employed by Capita