practical solutions that make a difference

DAVID ROSSELLI, DIRECTOR

David works as a freelance consultant / interim manager with local authorities, SMEs, NGOs and charities. He worked for 20 years as a local government officer, and then in consultancy since 2006. He has 'hands on' experience in frontline services, team & service management, and in policy & strategy development. 

David is skilled in working with key stakeholders, decision makers (CEOs, councillors, etc), partnership networks, project teams, managers, staff, members of the public, service users, the media and contractors

KEY ACHIEVEMENTS

Winning new business: won contracts valued up to £150,000 and was part of large bid teams that successfully won contracts valued up to £140 million

Lower costs & higher quality: identified up to 20% cost savings in local authority frontline services and at the same time also improved KPIs, quality and public satisfaction

Inspected Councils resulting in many improvements in frontline services (e.g. cleaner streets) and in corporate systems (e.g. better customer care)

Social marketing: created media campaigns that changed Nottingham’s public opinion so that the people were ready to accept kerbside recycling collections

KEY SKILLS

Councils, SMEs, charities, NGOs: knowledge of their culture, services & workings

Coaching: empowering individuals to learn, develop and improve at work

Project management: quality outcomes, on time delivery, within budget

Procurement support: cost reduction, options appraisals, writing/evaluating bids

Business development support to help clients grow their business

Independent evaluations and inspections of frontline services & corporate systems

Redesigning improved frontline services that work better for less cost

Change management & organisational development to achieve better outcomes

Communication skills to engage with politicians, CEOs, managers, staff, customers

Benchmarking of service costs, charges and performance quality

Research analysis to identify past, present & future data and performance trends