|CARE HOMES AND NURSING HOMES|
Are you worried about your next inspection by the Care Quality Commission?
Particularly if your last inspection did not go well?
Particularly given that all inspections are no longer announced in advance?
We can help you get ready, by carrying out a confidential pre-inspection assessment of your Home to check whether the care provided in your Home complies with the national standards of quality and safety.
|We can do a pre-assessment on any or all of these Outcomes:|
Outcome 1: respecting and involving the people who use the services
Outcome 2: consent to care and treatment
Outcome 4: care and welfare of people who use the services
Outcome 5: meeting nutritional needs
Outcome 6: cooperating with other service providers
Outcome 7: safeguarding from abuse the people who use services
Outcome 8: cleanliness and infection control
Outcome 9: management of medicines
Outcome 10: safety and suitability of premises
Outcome 11: safety, availability and suitability of equipment
Outcome 12: requirements relating to workers
Outcome 13: staffing
Outcome 14: Supporting workers
Outcome 15: statement of purpose
Outcome 16: Assessing and monitoring the quality of service provision
Outcome 17: Complaints
Outcome 21: Record keeping
IMPROVEMENT ACTION PLANNING
Perhaps you have had an inspection and now need to write a 'SMART' improvement action plan. We can do this for you, or if you prefer we can work alongside you whilst you write the plan yourselves.
- online surveys
- paper questionnaires
- telephone interviews
- facilitated meetings face to face
- designing for you a Quality Audit system, bespoke to your requirements
- carrying out quality audits if you do not have the time
- understand their current situation
- set goals for improvement
- select options to reach those goals
- design practical action plans to achieve those goals
- click here for more details of our coaching services